- Created on Friday, 10 April 2015 07:54
Once again, u-he is heading to Frankfurt for MusikMesse. This year the entire office will be packing up the van and showing off our wares. We look forward to seeing everybody there, so why not come on over to Hall 5.1, stand B82 and say "hi"!
We will be out of the office from Monday April 13 until Monday April 20. During this week customer service and email support will be extremely limited and slower than normal. Thank you for your patience and understanding.
- Created on Thursday, 26 March 2015 16:07
We have partnered with fellow Berlin software developers Bitwig to offer u-he customers a discount of $50 / €50 off Bitwig Studio Standard download (Note: the discount does not apply to Producer Pack Bundle, NFR or EDU licenses).
The discount is available to all owners of u-he products (soundsets, transfer tokens, merchandise excluded) until April 7th. To claim your coupon, simply login into your u-he.com account and you will find your discount code there (look for the big grey box).
Got to the u-he support page and log in
(if you don’t have a u-he.com account yet, you can create one there, too)
And if you don’t even own any u-he software yet, you will also be entitled to the Bitwig coupon if you purchase any u-he plugin until April 7th 2015.
But wait, there's more!
Bitwig is celebrating 1 year of Bitwig Studio, and is giving away copies of Bazille or ACE with every new activation of Bitwig Studio between March 26th and April 7th. A great opportunity to grab them if you don’t already own ACE or Bazille. Find out more about the offer at Bitwig's website.
- Created on Thursday, 26 March 2015 15:32
We've compiled a quick update for ACE, Bazille and Zebra2.
Most of it is fixes for little bugs and niggles, but there's also a couple of new features added. Zebra and ACE now feature 10% GUI scaling. ACE now has multichannel MIDI. All work in Pro Tools 12, and the Undo function works after switching presets. The "Missing GUI" fix for Zebra is now in the official download.
We've also moved all our current release versions into a handy little directory:
Just download these new versions and install them over your existing ones!
A comprehensive change log can be found in our support forum (click).
- Created on Wednesday, 28 January 2015 13:32
Recent updates to Logic Pro X, Mainstage and GarageBand may be causing some u-he plugins to exhibit a "missing GUI" error - the plugin will load but the GUI is not visible.
We have created updates to our plugins, and our testing shows these versions correct the problem. To apply the fix, please download and install these latest versions over your existing installation.
→ Download latest builds from our forum.
NOTE: Owners of ZebraHZ need to download the latest build via their u-he.com account.
- Created on Thursday, 22 January 2015 15:55
We are aware of a problem that can occur when using recent updates of Firefox with our shopping cart. If you are affected, please use another browser for now while we work to figure it out.
UPDATE: A temporary fix is to switch the display language of the apparently empty cart to another language and then back again, using the dropdown box in the top right corner of the checkout page. This will make the product(s) appear in the cart, you can then continue the checkout process.
To avoid any further issues related to this bug, we suggest to either downgrade to the previous stable Firefox 34.0.5 release, or to update your installation to the current Firefox 36.0b2 Beta which seems to mend this problem.
Switching to a different browser will also avoid the issue.